Clear terms.
Before you book.

1. Cancellation policy

No refund will be provided in the event of cancellation.

Amounts paid towards a cancelled booking with Treat and Safari Private Limited are non-refundable. Review this policy and your written quotation before making payment.

2. How to request a cancellation

Email info@treatandsafari.com with your booking reference, traveller name, travel dates and the service you wish to cancel. We will confirm the cancellation status in writing.

A cancellation request does not create an entitlement to a refund. An enquiry through this website does not itself create a booking or take a payment.

3. Changes to a booking

Requests to change dates, travellers or other arrangements are subject to availability and written confirmation from Treat and Safari. Review any revised quotation before accepting a change. A change request does not automatically change the cancellation policy.

4. Refunds and payment queries

Cancellation refunds are not applicable under this policy, so there is no cancellation-refund processing timeline.

If you believe a duplicate or incorrect payment has been made, email us with the payment reference, date and booking details. Payment errors and any refund required by applicable law are handled separately from cancellation requests. Following verification, we will communicate the resolution and any applicable processing details. Do not send full card details, PINs, CVVs or one-time passwords.

This policy does not limit any refund or other remedy required by applicable law.

5. Contact us

For cancellation and payment queries, email info@treatandsafari.com or call +91 85904 97123.

TREAT AND SAFARI PRIVATE LIMITED